Contact Us
Spectra Bingo support is on hand to help with questions, account-related issues, technical concerns or general feedback. Our team can assist with registration and verification queries, payments or game access, and will guide you through any account or responsible gambling requests. Contact us using the channels below for quick, practical help - live chat, email or phone are available depending on your need. Live chat is the quickest route and email replies are usually within 24 hours.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email) |
| General enquiries | [email protected] (policy and press) |
| Affiliate enquiries | [email protected] (affiliate team) |
| Payments | [email protected] (payments & withdrawals) |
| Privacy | [email protected] (data requests) |
| Phone | +44 20 7946 0321 |
| Working hours | Mon - Fri, 09:00-18:00 (chat hours) |
Email Support
For detailed requests, account issues or to submit documents, email is our preferred contact method. Please send your enquiry to [email protected] with a clear subject line and include up-to-date contact details, your account name and any relevant attachments. Providing concise information helps us process your request faster and avoids unnecessary delays.
Submit Your Inquiry
Response Time
Our support team at Spectra Bingo aims to respond promptly. Most enquiries are answered within one business day. Simple requests are often handled the same day, while more complex cases requiring document checks or investigations can take longer depending on their nature. We’ll keep you updated on progress and let you know if additional time is needed.
Feedback
Have thoughts about Spectra Bingo? We’d love to hear them. Share feedback, suggestions or ideas to improve games, promotions or the site experience and we’ll review every message carefully. Your input helps shape future updates and fixes, and we may contact you if we need more details. Send your comments via the help centre or live chat and tell us what you'd like to see.