Spectra Bingo Casino Privacy Policy
This Privacy Policy explains how Spectra Bingo collects, uses and protects the personal information you provide when you register an account, play games or use our site. We take your privacy seriously and aim to be clear about what data we hold, why we hold it and how you can manage your information.
Types of data we collect
We collect a range of information needed to provide our services, keep accounts secure and meet legal obligations. This includes personal data, technical data and transactional records.
Personal data
Personal data means information that identifies you directly or indirectly. Typical examples we collect are your name, date of birth, address, email, telephone number and identity documents when required for verification. We only request details that are necessary for account opening, age verification and responsible gambling checks.
Technical data
Technical data covers information about how you access and use our site. This includes IP address, device type, browser type, operating system, language preferences and log data. We use this data to maintain site performance and prevent fraud.
Transactional data
Transactional data relates to your activity on the site, such as deposits, withdrawals, wagers, wins, losses and game play history. We retain transaction records to process payments, handle disputes and comply with regulatory requirements.
How we use your information
We use personal and technical data for purposes that include:
- Creating and managing your account, including age and identity verification.
- Processing payments and withdrawals, and keeping financial records.
- Providing customer support and responding to enquiries.
- Monitoring for suspicious activity, fraud prevention and account security.
- Delivering site functionality and improving service quality.
- Meeting legal and regulatory obligations, including responsible gambling measures.
Data protection practices
We keep your information secure using appropriate technical and organisational measures. Access to personal data is restricted to authorised staff and approved service providers. Where we transfer data to third parties, we require suitable safeguards to protect that information.
Cookies and tracking technologies
We use cookies and similar technologies to enable essential site functions, remember preferences and analyse usage. You can manage cookie settings in your browser or through any cookie controls provided on the site. Disabling certain cookies may affect functionality.
User rights
You have rights in relation to your personal data, including the right to access the information we hold, request correction of inaccuracies and request deletion where applicable. You may also object to or restrict certain processing, subject to legal requirements.
Access, correction and deletion
To request access, correction or deletion of your data, contact our privacy team using the details below. We will respond in line with applicable data protection laws. Some requests may be limited where we must retain records for legal or regulatory reasons.
Information sharing and third parties
We may share information with payment processors, identity verification services, analytics providers and other trusted third parties who perform services on our behalf. We do not sell personal information. We also share information when required by law or to protect the safety and security of users.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices. Any material changes will be communicated via the site or account notices. For questions about this policy, email [email protected].